WeBoost gives you peace of mind on your purchase.

• 30-day free returns

  

  30-day free returns

  We take pride in the quality of our products and value every one of our customers. That’s why we make our return and exchange process quick and easy. If you are unhappy with your purchase for any reason within the first 30 days, we hope you’ll let us try to fix that. If you’re still not satisfied, you can return your weBoost product for a full refund. We only ask that you pay for the return shipping. This includes both new and certified refurbished products.

  The process is easy: Call us at 1-866-294-1660, send us an email, or visit weBoost.com to chat with one of our Customer Support representatives about your return. Ship your weBoost product back to us (or back to the original seller if instructed), along with your proof of purchase. After your product has been returned, you will receive your refund within 5 to 7 business days.

• 1-year warranty

  

  1-year warranty

  weBoost proudly includes 1-year manufacturer's warranty on all certified refurbished cell signal boosters. These products are warrantied for the stated duration against any workmanship or material defects. To take advantage of our manufacturer's warranty, you can simply return your weBoost kit to us, along with your dated proof of purchase. We only ask that you pay for the return shipping. We will replace any defective parts and pay for the delivery of the replaced product back to you if you are located within North America.

  The fine print:

  Please note that our manufacturer's warranty does not apply to signal boosters or kits if we determine the product has been damaged by the customer. Please note that failure to use a surge-protected AC power strip with at least a 1,000-joule rating will void your warranty. After 90 days, we may replace products with refurbished products that have been completely recertified to conform to our product specifications. If you have any further questions about our warranty process, please contact Customer Support and one of our representatives will help you begin the process.

  Finally, our weBoost policy is to honor product warranties and to perform services on those products purchased only from an authorized Wilson Electronics dealer and that includes a receipt or proof of purchase. If you happened to have purchased a Wilson Electronics product from an unauthorized dealer, or if the original factory serial number has been removed or altered in any way, your Wilson Electronics warranty will not be valid.

• No monthly subscriptions

  

  No monthly weBoost subscriptions

  Your weBoost system is a one-time hardware purchase with no recurring subscription fees from weBoost. Compatible cellular or satellite service may still be required depending on the product, and any carrier or service charges are separate.

• U.S.-based customer support

  

  U.S.-based customer support

  weBoost is proud to be an American company with 100% U.S.-based support. In fact, not only are all support agents based here, but all weBoost products are designed, assembled, and shipped from our facility in St. George, UT. We are happy to provide quality jobs for families in the U.S. as we serve our customers.